5 New Year’s resolutions you can’t afford to break in 2020

first_img continue reading » Are you in the mood for some New Year’s resolutions that are both achievable and require zero hours in the gym? Well, here’s a handful of ‘em that can help you deliver the best to your account holders while also improving your bottom line.Resolution #1: Add more focus to account holder satisfaction“Wealth, like happiness, is never attained when sought after directly. It comes as a by-product of providing a useful service.” – Henry FordWhen you lead with your account holders’ best interests at heart, positive outcomes follow. Are you viewing your overdraft program as a useful service that account holders can trust and rely on? If so, that means you’re offering a transparent overdraft program with upfront opt-ins, fixed limits and tracking features that alert you to potential situations where credit counseling may be beneficial.Once you’ve set up a reliable, consistent and beneficial service for your account holders, you can reasonably expect non-interest income to follow. ShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more